Show Side Menu
Follow us on Twitter
Follow us on Facebook
Call 111 - When it is less urgent than 999

Surgery Info during Covid-19

During ongoing Covid19 outbreak period

Please DO NOT come to the surgery to book an appointment if you have any cough, fever OR are feeling unwell with Covid symptoms.

Please visit the government’s website for the latest Covid19 advice.

We offer either pre-bookable or same day appointments, which can be booked either by telephone or on-line. For access to the on-line booking system, please telephone reception.

You may request same day appointments for Urgent medically necessitated conditions - however for these the receptionist will ask you about the nature of the request, in order to direct your appointment to the most appropriate clinician.

Please click on this link for info regarding the Covid Vaccine

Reception Front Desk 

Our practice is open and if you need to see your GP, please ring us on 020 8386 8888 our opening ours are 8.30am - 6.30pm Monday - Friday.

You can also call NHS 111

Please do not come to the surgery unless you have an appointment, or if a Clinician has asked you to collect an item from the reception team.

Our front desk is open and reception will be happy to help if you are unable to ring.

We are asking that all patients that require an appt to telephone the surgery and make the appt (or book via the online system)

It is our aim to make a telephone consultation with a clinician in the first instance rather than a face to face appt. 

If you are waiting for a check-up, please be assured we will be in touch.

Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. 


We need to continue to do what we can to keep people safe from catching Covid-19. One way we can all help with this is by continuing to wear a face-covering in our practice and we are asking all patients to do that, as well as our staff. Keeping our staff safe is essential to keep operating efficiently.

We are also continuing to make sure we don’t have large numbers of patients in our waiting areas and on the premises – again this is about reducing the chance of infection when there are rising rates in the community.

The various measures we have taken, including increased use of personal protective equipment, patients wearing face masks, holding more virtual consultations, social distancing and extra premises cleans have helped protect staff, patients and visitors over the past year. Taking these steps has also enabled us to continue providing many of the non-urgent services that would otherwise have been postponed.

We want to make sure you can all be confident about accessing or visiting local healthcare services safely.

Thank you for your understanding and your cooperation with this – it makes a huge difference.


Referrals for urgent and routine appointments have re-started at hospitals

Children at School

Parents of children presenting with Covid-19 symptoms should not call their GP to get them to give their child the all-clear. 

The Director of Public Health has been clear that those with children who have possible Covid-19 symptoms should stay at home, isolate and arrange a test. Isolating at Home - patient leaflet

If people have difficulties booking a test, they should keep trying while isolating, as slots are added during the day.

Tests can be booked online ( or by calling 119 if you don’t have access to the internet.  

National advice for parents on what to do if their child has symptoms is available here.

What you should do after having attended A&E or discharged from hospital after Covid19 

Discharge from A&E after Covid19 (PDF, 222KB)

Discharge from hospital stay after Covid19 (PDF, 218KB)

Childhood Immunisations 

Our practice has now restarted the childhood immunisations on site. Please call reception on 0208 386 8888 for an appointment

Childhood Immunisations have not been cancelled during the current pandemic.  Parents will receive an invitation in the usual way by first class post. 

Please do not miss your childs immunisation appointment during this pandemic.

Further Info & help is available at:

General advice regarding Covid-19

Find out what to do if you think you have symptoms or need a test

Government Website

Find out what you can do if you’re struggling

Self Isolation Advice

Important information to keep you safe while isolating at home with suspected Coronavirus

Watford Hospital Maternity advice

Maternity Patient Information Covid 19 (Watford Hospital)

Guidance for parents of injured or unwell children

Advice for parents & carers during coronavirus

Healthy Hubs (Hertsmere)

Staying Active at Home

Active Coping Calendar Apr 2020

Active Coping Calendar (April 2020)

Hertsmere Website

Local Services, Let