Surgery Info during Covid-19

During ongoing Covid19 outbreak period

The surgery is changing its procedures temporarily. Appointments can now ONLY be made over the phone or online. Please DO NOT come to the surgery to book any appointment OR if you have any cough, fever OR are felling unwell.

Please visit the government’s gov.uk website for the latest Covid19 advice.

We offer either pre-bookable or same day appointments, which can be booked either by telephone or on-line. For access to the on-line booking system, please telephone reception.

You may request same day appointments for Urgent medically necessitated conditions - however for these the receptionist will ask you about the nature of the request, in order to direct your appointment to the most appropriate clinician.

Reception Front Desk

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. In order to minimise face to face contact between general practice staff and patients we have taken the decision to close Reception Front Desk at Little Bushey Surgery, please call 0208 386 8888 for any front desk queries, appointments or requests.

Our practice is open and if you need to see your GP, please ring us on 020 8386 8888 or visit our website – our opening ours are 8.30am - 6.30pm Monday - Friday.

You can also call NHS 111

Please do not come to the surgery unless you have an appointment, or if a Clinician has asked you to collect an item from the reception team.

We are asking that all patients that require an appt to telephone the surgery and make the appt (or book via the online system)

It is our aim to make a telephone consultation with a clinician in the first instance rather than a face to face appt.

If you are waiting for a check-up, please be assured we will be in touch.

Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

Thank you for your co-operation at this time

Referrals

Referrals for urgent and routine appointments have re-started at hospitals

Children at School

Parents of children presenting with Covid-19 symptoms should not call their GP to get them to give their child the all-clear.

The Director of Public Health has been clear that those with children who have possible Covid-19 symptoms should stay at home, isolate and arrange a test.

If people have difficulties booking a test, they should keep trying while isolating, as slots are added during the day.

Tests can be booked online (https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/get-a-test-to-check-if-you-have-coronavirus/) or by calling 119 if you don’t have access to the internet.

National advice for parents on what to do if their child has symptoms is available here.

What you should do after having attended A&E or discharged from hospital after Covid19

Discharge from A&E after Covid19

Discharge from hospital stay after Covid19

Childhood Immunisations

Our practice has now restarted the childhood immunisations on site. Please call reception on 0208 386 8888 for an appointment

Childhood Immunisations have not been cancelled during the current pandemic. Parents will receive an invitation in the usual way by first class post.

Please do not miss your childs immunisation appointment during this pandemic.

Further Info & help is available at:

General advice reagrding Covid-19