Suggestions and Complaints
Little Bushey Surgery welcomes comments, compliments, and concerns. We always aim to provide the best care we can. However, we know that sometimes things can go wrong. When this happens we believe that is it often most effective to sort problems out quickly and informally. Please talk to any member of staff if you have a problem or concern, or please speak with Veena Rawal our Practice Office Manager.
If you need impartial help or advice in resolving a problem the Patient Advice and Liaison Service (PALS) can help you.
You can also complete our 'friends and family' test to give feedback and suggestions.
This link can give further information Surgery Policies