Did Not Attend

Patients who fail to attend GP Appointments cost the NHS enormously with hundreds of appointment slots wasted annually.

DNAs have an enormous impact on the Healthcare System in terms of cost and waiting time, significantly adding to delays along the patient pathway.

This is an enormous waste of clinical and administrative time.

Please help us to help you by always cancelling an appointment you are unable to attend or no longer need. We are then able to offer this appointment to others.

You can also cancel your appointment by registering with our On-Line Access Service, replying to our appointment Text Reminder service or by phoning the surgery.

DNA (DID NOT ATTEND) APPOINTMENTS DATA (Apr 2018)

DNA GP Appointments 49
DNA Nurses’ Appointments 23
DNA Health Care Assistant Appointments 9

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Little Bushey Surgery, California Lane, Bushey, Herts, WD23 1EZ
  • Telephone 020 8386 8888
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