Booking An Appointment

To request an urgent appointment for today (Monday to Friday)

• Phone us. Check our opening times
• Visit the surgery and speak with a receptionist. Check our opening times

When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable health professional to help you or signpost you to appropriate source of help whether that's in the practice or somewhere else.

To request a routine appointment in the next 7 days

• Phone us. Check our opening times
• Visit the surgery and speak with a receptionist.. Check our opening times
• Some routine appointments are available to book online via
• Use the NHS App 
• Patient Access

When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable health professional to help you.

Your appointment

We may then offer you an appointment:

• By phone
• Face to face at the surgery
• On a video call

Appointments by phone or video call can be more flexible. This often means the doctor or nurse can help you sooner.

Cancelling or changing an appointment

If you cannot make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:

• Use the NHS App to cancel or change an appointment
• Use Patient Access to cancel or change an appointment
• Phone us. Check our opening times
• Visit the surgery and speak with a receptionist. Check our opening times
• Doctors and Nurses consulting times.

If you need help when we are closed

• Use NHS 111 online (111.nhs.uk) or call 111.
  111 online is for people aged 5 and over.
  Call 111 if you need help for a child under 5.
• Extended Access: Evening and weekend appointments are available from 6.00pm to 8.00pm Monday to Friday, 8.00am to 4.00pm Saturdays. Information on Extended Access Appointments
• If it’s a life-threatening emergency call 999.

If you need help with your appointment

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face or by video call
• If you need an interpreter
• If you have any other access or communication needs.

Home Visits

We offer home visits to patients who are housebound or too ill to attend the surgery.

To request a home visit contact the surgery before 11.00am.

Remember that we can see several patients at the practice in the time it takes for one home visit. If possible please try to come to surgery, as we can offer more comprehensive care here.

The receptionist will require a brief outline of what your problem is so that the doctors can prioritise your visit. They will also require the name, address and telephone number of the person requiring the visit, in most cases the doctor will call before a visit is made.

Remember children can nearly always be wrapped in a blanket and brought to the surgery, where there are better facilities for diagnosis and treatment.

We are always happy to give advice over the telephone, if you are unsure whether a visit is necessary.

Lack of transport is not a reason to request a home visit.